Repairs, Replacements and Adjustments

Where can I have my watch repaired?

SEIKO Australia provides a service network around Australia. Please take or send your timepiece to the service agent for your state.

NEW SOUTH WALES REPAIRERS OF SEIKO
Seiko Australia Pty Ltd
89 Epping Road
MACQUARIE PARK NSW 2113

Mailing Address:
PO BOX 314,
NORTH RYDE, NSW, 1670
Tel. (02) 9805 4666
Fax (02) 9887 3736
Email: service@seiko.com.au
Open: Mon-Fri. 8.30-5:00pm

VICTORIA REPAIRERS OF SEIKO
Australia Pty Limited Service Centre Address :
Suite 7, Building 1 1st Floor, 574
Plummer Street Port Melbourne, Victoria 3207.
Phone : (03) 9644 5555
Fax : (03) 9645 6979
Email : service@seiko.com.au
Opening hours : Mon-Fri. 8.30am-1pm then 2pm-5:00pm
Or service agents:

QUEENSLAND REPAIRERS OF SEIKO
R W Harrold Shop 3a Ground Floor
Sherwood House 39 Sherwood Road
TOOWONG QLD 4066
Tel. (07) 3876 7133
Fax (07) 3876 7414
Email: rharrold@bigpond.net.au
Open: Mon-Fri. 8.30am-4.30pm

SOUTH AUSTRALIA REPAIRERS OF SEIKO

About Time Watch Repairs
3rd Floor IOOF Building
47 Gawler Place
ADELAIDE SA 5000
Tel. (08) 8212 8110
Fax (08) 8212 8112
Email: abouttimewatchrepairs@hotmail.com
Open: Mon-Fri. 8.30am-5:00pm

WESTERN AUSTRALIA REPAIRERS OF  
Neville Cox Watchmaker PO Box 1749
Canning Vale DC WA 6970
Tel. & Fax (08) 9493 6363
Mob: 0419 943 176
Email: nevcox777@bigpond.com
Open: Mon-Fri 9:00am to 5:00pm

NEW ZEALAND REPAIRERS OF SEIKO  
Australia Pty. Ltd. 226a Bush Road,
Albany North Shore, Auckland, 0632
Tel. +64 9 415 5668
Fax. +64 9 415 5662
Email: service@seiko.co.nz
Open: Mon-Fri 8.30am-4.30pm

PAPUA NEW GUINEA REPAIRERS OF  
Chin Hoi Meen PO Box 1106
Boroko National Capital District
PORT MORESBY
Tel: (675) 325 6644
Fax: (675) 325 0134
Email: henry@chm.com.pg

FIJI REPAIRERS OF SEIKO
Stinson Pearce 36 Freeston Road
Walu Bay SUVA, FIJI
Tel: (679) 330 2366
Fax: (679) 330 3850
Email: service@motibhaisuva.com.fj

Where can I have my watch repaired?

PULSAR provides a service network around Australia. Please take or send your timepiece to the service agent for your state.

 

NEW SOUTH WALES:

 

Seiko Australia Pty Ltd

89 Epping Road

NORTH RYDE NSW 2113

Mailing Address:

PO BOX 314,

NORTH RYDE, NSW, 1670

Tel. (02) 9805 4666

Fax (02) 9887 3736

Email: service@seiko.com.au

Open: Mon-Fri. 8.30-5:00pm

 

VICTORIA:

 

SEIKO Australia Pty Limited

Service Centre 

Address : Suite 7, Building 1

1st Floor, 574 Plummer Street

Port Melbourne, Victoria 3207. 

Phone : (03) 9644 5555 

Fax : (03) 9645 6979 

Email : service@seiko.com.au 

Opening hours : Mon-Fri. 8.30am-1pm then 2pm-5:00pm 

 

Or service agents:

 

QUEENSLAND:

 

R W Harrold

Shop 3a Ground Floor

Sherwood House

39 Sherwood Road

TOOWONG QLD 4066

Tel. (07) 3876 7133

Fax (07) 3876 7414

Email: rharrold@bigpond.net.au

Open: Mon-Fri. 8.30am-4.30pm

 

 

SOUTH AUSTRALIA:

 

About Time Watch Repairs 

3rd Floor IOOF Building

47 Gawler Place

ADELAIDE SA 5000

Tel. (08) 8212 8110

Fax (08) 8212 8112

Email: abouttimewatchrepairs@hotmail.com

Open: Mon-Fri. 8.30am-5:00pm

 

WESTERN AUSTRALIA:

 

Neville Cox Watchmaker

PO Box 1749

Canning Vale DC WA 6970

Tel. & Fax (08) 9493 6363

Mob: 0419 943 176

Email: nevcox777@bigpond.com

Open: Mon-Fri 9:00am to 5:00pm

 

NEW ZEALAND:

 

SEIKO Australia Pty. Ltd.

226a Bush Road, Albany

North Shore, Auckland, 0632

Tel. +64 9 415 5668

Fax. +64 9 415 5662

Email: service@seiko.co.nz

Open: Mon-Fri 8.30am-4.30pm

 

Open: Mon-Fri 8.30am-4.30pm

 

PAPUA NEW GUINEA:

 

Chin Hoi Meen

PO Box 1106

Boroko

National Capital District

PORT MORESBY

Tel: (675) 325 6644

Fax: (675) 325 0134

Email: henry@chm.com.pg 

 

FIJI:

 

Stinson Pearce 

36 Freeston Road

Walu Bay

SUVA, FIJI

Tel: (679) 330 2366

Fax: (679) 330 3850

Email: service@motibhaisuva.com.fj

Where can I have my watch repaired?

LORUS provides a service network around Australia. Please take or send your timepiece to the service agent for your state.

 

NEW SOUTH WALES:

 

Seiko Australia Pty Ltd

89 Epping Road

NORTH RYDE NSW 2113

Mailing Address:

PO BOX 314,

NORTH RYDE, NSW, 1670

Tel. (02) 9805 4666

Fax (02) 9887 3736

Email: service@seiko.com.au

Open: Mon-Fri. 8.30-4:30pm

 

VICTORIA:

 

SEIKO Australia Pty Limited

Service Centre 

Address : Suite 7, Building 1

1st Floor, 574 Plummer Street

Port Melbourne, Victoria 3207. 

Phone : (03) 9644 5555 

Fax : (03) 9645 6979 

Email : service@seiko.com.au 

Opening hours : Mon-Fri. 8.30am-1pm then 2pm-5:00pm 

 

Or service agents:

 

QUEENSLAND:

 

R W Harrold

Shop 3a Ground Floor

Sherwood House

39 Sherwood Road

TOOWONG QLD 4066

Tel. (07) 3876 7133

Fax (07) 3876 7414

Email: rharrold@bigpond.net.au

Open: Mon-Fri. 8.30am-4.30pm

 

 

SOUTH AUSTRALIA:

 

About Time Watch Repairs 

3rd Floor IOOF Building

47 Gawler Place

ADELAIDE SA 5000

Tel. (08) 8212 8110

Fax (08) 8212 8112

Email: abouttimewatchrepairs@hotmail.com

Open: Mon-Fri. 8.30am-5:00pm

 

WESTERN AUSTRALIA:

 

Neville Cox Watchmaker

PO Box 1749

Canning Vale DC WA 6970

Tel. & Fax (08) 9493 6363

Mob: 0419 943 176

Email: nevcox777@bigpond.com

Open: Mon-Fri 9:00am to 5:00pm

 

NEW ZEALAND:

 

SEIKO Australia Pty. Ltd.

226a Bush Road, Albany

North Shore, Auckland, 0632

Tel. +64 9 415 5668

Fax. +64 9 415 5662

Email: service@seiko.co.nz

Open: Mon-Fri 8.30am-4.30pm

 

Open: Mon-Fri 8.30am-4.30pm

 

PAPUA NEW GUINEA:

 

Chin Hoi Meen

PO Box 1106

Boroko

National Capital District

PORT MORESBY

Tel: (675) 325 6644

Fax: (675) 325 0134

Email: henry@chm.com.pg 

 

FIJI:

 

Stinson Pearce 

36 Freeston Road

Walu Bay

SUVA, FIJI

Tel: (679) 330 2366

Fax: (679) 330 3850

Email: service@motibhaisuva.com.fj

Where can I have my watch battery replaced?

To avoid damage caused by battery leakage, it is important to replace the battery as soon as possible. We recommend that you contact an authorized Lorus dealer and request that they use only genuine Seiko batteries.

What can I do when my watch gains / loses too much time?

Watch accuracy depends on the type of movement used in the watch. Please refer to the information in your instruction for the appropriate accuracy standard. If the accuracy of your watch is outside the standard range, we recommend that you contact an Authorized Seiko Service Center or a Seiko appointed dealer to have the watch inspected. You can find a service center or a dealer in your area at Customer Service Center.

Where can I have my old watch repaired?

If you have an old watch to repair, please contact an Authorized Seiko Service Center or a Seiko appointed dealer.

However, for repair of old watches, there may be a depletion of the parts in stock, and sometimes a watch cannot be repaired due to the discontinuation of necessary parts. Should that be the case, we regret we will have to return your watch unrepaired. Nevertheless, be assured that we will do our utmost to return your watch to its best working order.

Where can I have my watch strap adjusted?

We recommend that you contact an Authorized Seiko Service Center or a Seiko appointed dealer to have your watch strap adjusted. If it is not convenenient to visit a service center or a dealer, please consult staff at the store where the watch was purchased.

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